SHIPPING FAQ:
Payment options:
You will have the option to check out and pay via Shopify credit card or PayPal direct. Payment is due upon checkout.
NEED TO CONTACT ME?
Reach out via info@fireflynotesonline.com
Shipping:
I ship to the USA and International via USPS which provides tracking info with each order. Your order will be updated and you will be notified once I ship out.
I ship via Chit Chats express.
Small underweight (and size) orders within Canada ship via Canada Post regular mail.
Estimated shipping times
Canada: 5-10 business days
United States: 1-2 weeks
Europe: 2-3 weeks
Australia, New Zealand and Oceania: 2-3 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them as its out of my hands once its in the mail.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. Additionally I'm not responsible for delays due to customs.
RETURNS AND EXCHANGES:
Im open to returns if there is a valid reason for it. And of course I will replace a defective item once. Just message me with info!!
WHOLESALE AVAILABILITY: Heck yes! Contact me for a link to my separate wholesale website info@fireflynotesonline.com
